Frequently Asked Questions

What is Blocally?

Blocally is the first location-based social mobile app that will help people search for black-owned businesses, find social events; users can share reviews, venue experiences, and interact with like-minded individuals.

Is Blocally free?

Yes, there is a basic listing plan the is free. You can also upgrade to one of our paid service plans to utilize our advanced features.

What if I had a bad experience with a business? Can I say something negative?

We want to hear about the good, the bad, and everything in between. Be sure to include all the relevant facts and details, and don't embellish your story for effect. We believe in freedom of speech, but beware the legal consequences if you post false information. Our goal is to provide constructive critism instead of negative reviews. We reserve the right to remove any review or comment that we deem as inappropriate.

Can business owners publicly comment on my reviews?

Yes, business owners can publicly comment on reviews. Just remember, we reserve the right to remove any review or comment that we deem as inappropriate

What are filtered reviews?

We try to showcase the most helpful and reliable reviews among the millions that are submitted to the site. Not all reviews make the cut, and those that don't are posted to a separate "Filtered Review" page. Filtered reviews don't factor into a business's overall star rating, but users can still read them by clicking on the link at the bottom of the business's profile page.

How is the ranking of search results determined?

Blocally's search results are based on an algorithm that is designed to provide the best results based on a number of different factors including review text, ratings, and number of reviews. We are constantly working on improving our search results so that we can deliver the most relevant local results to our users.